Experiencing a car breakdown can happen to anyone, and car issues can crop up at the most unexpected times and places. The best thing to do if this happens to you is to call your nearest reputable towing service. But, what will you need to let your towing service provider know once you are in contact with them?
Giving them the essential information for the following towing service will help make your situation a lot smoother. These are some of the things you need to know in order to properly inform your towing service provider about what is going on with your vehicle breakdown situation.
The Make and Model of Your Vehicle
Your vehicle’s build also includes the type of driving system it uses, its make, and its model. Your towing service will usually be experienced in towing a regular car, however, they will need to know what kind of car it is and whether they will have the right equipment at that moment.
Plus, the driving system that it uses, like all-wheel drive or front-wheel drive, will also affect the type of equipment the towing service needs to use to tow it. All-wheel drive cars need to be towed on a flatbed truck, since if any of the tires drag on the road, the drive train can become damaged.
The usual hook and chain tow truck are used for front or rear-wheel drive cars, and a front-wheel or rear-wheel will also inform the tow service on how they will need to hook the car to the tow truck.
Situation and Location
It is important to communicate as best you can what the issue is that you are having and where you are. This helps the towing company bring all of the necessary tools they need to solve the issue. You will need to communicate this to them during your phone call. It’s also possible that you don’t know or you communicate the wrong information to the tow service. This is why it’s important for you to let them know where you are so that they can come and take a look themselves. In order for them to bring the right equipment they must know what type of surface your car is on. Car issues don’t always happen on a road or in a parking lot. They can happen in a ditch or in an embankment, and in these types of locations the tow service will need tools like a winch to get your vehicle out safely.
Your Destination and Time
Your towing service will also need to know where your mechanic is and the distance that is from your vehicle in order for them to be able to talk about how much the service will cost and to give you a quote. You should always be informed of nearby mechanics on your daily commute. Last, you will need to inform the service about if you need to be immediately towed or not.